About a week and a half ago my man and I finally took the leap, after months of contemplation and searching, and adopted our first puppy together. We adopted a rescue dog from Mexico and we named her Pepita (Spanish for nugget). We are over the moon with her and could not be happier with our decision. Anyone who has owned a canine companion before can understand the huge responsibility it is. I am extremely lucky because I am permitted to bring my sweet furbaby to my office with me but just yesterday both my boyfriend and I's schedules were jam packed and we realized we needed to find a daycare for our sweet Pepita. The thought of leaving Pepita with complete strangers for the entire day tug at my heart strings. I asked around to friends, family, and co workers and the recommendation that kept being mentioned was the Canine Adventure Den.
I checked out their website and Facebook page online and what immediately struck me was how happy all the puppies, dogs, cats, etc. looked in all the pictures. Their website was extremely informative and left me with no unanswered questions. It was so seamless and easy to fill out their online application and waiver forms - which meant no dreaded paperwork when dropping Pepita off. The application was quick, simple, and straight forward. After I had submitted my application and waiver forms I received an email confirmation from a actual human being not some automated response. They confirmed all of Pepita's details and said I was welcome to drop her off for her first FREE trial day of daycare whenever it suited me. Yes, they said FREE - the cherry on top was the first day of daycare was FREE (how great is that?!). As well they offer a pick up and drop off shuttle service from your home or work place, so long as the location falls within the areas outline in the image below (bonus!).
Dropping Pepita off yesterday I was greeted by a warm and friendly staff member at the front desk who was extremely helpful and reassuring. All I was asked to bring with me on her first day was veterinarian records to ensure she was up to date on her shots. I could tell Pepita was nervous but the staff member was so sweet with her and put her at ease. I was in a bit of a rush and couldn't believe it was literally as simple as dropping Pepita off - no muss no fuss. It was a lot harder leaving Pepita than I had anticipated but I felt confident she was in good hands. The lady told me I could pick her up any time since they are open 24 hours (!!). Yes, this daycare is open 24 hours a day and it isn't just a daycare they are a one stop service spot for all furry friends. Their services include but are not limited to; daycare, boarding, shuttle bus, hikes, grooming, teeth cleaning, massage and reiki.
Pepita was on my mind all day and I had to call during lunch hours to see how my little girl was doing. The lady who I spoke to on the phone was so lovely and did not mind me calling at all. I felt a little like an over bearing mother but she reassured me that they welcome the calls and she understood the first day can be hard on new puppy parents. She gave me a complete play by play in regards to how Pepita was doing and totally set my mind at ease. I could really feel the sincerity in her voice and that she genuinely cared about the animals under her care.
Picking Pepita up was a breeze since her first day was free :) The lady at the front desk was the same one I had spoken to on the phone earlier and she had nothing but great things to say about Pepita's first day. She gave me a report card for Pepita (too cute!) and showed me where she had been hanging out for most of the day. Pepita did not want to leave she clearly had had such a fun day with all the other puppies, I felt kind of bad taking her away. As soon as I got into the car with her she passed out almost immediately - signs of a fun and active day! The rest of the evening she rested and recuperated from her first full fun filled day of doggy daycare. I am so thankful that a business like Canine Adventure Den exists, I definitely won't be needing to shop around for a better daycare because I have found the best.
I could not recommend a better establishment to any and all pet owners. Their level of care and customer service is unparalleled and I really have no constructive criticism they are on another level. If you or someone you know is looking for pet care services be sure to recommend this one to them, I will be recommending Canine Adventure Den to everyone.
Check out their website and Facebook page for more information and details about rates, location, services, contact, and bookings.
taylor ellen. xx